Solutions — Turn interest into an appointment.
AI Receptionist & Inquiry Follow-Up for Spas and Salons
A direct message at eight o'clock on a Friday evening. By Monday morning she has booked somewhere else. That is not a marketing problem and no additional ad spend fixes it. Speed of response decides more bookings than any campaign you will run this year.
The gap is structural, not a failure of effort. Your front desk is with a guest, or turning over a room, or on the phone with someone else. The call goes to voicemail, the message sits in an inbox nobody owns, and the person who was ready to book two minutes ago is now comparing you to two other places.
I close that gap in layers. An AI receptionist answers the calls your team cannot get to, handles the common questions, captures the inquiry properly, supports booking and covers after hours. Anything clinical, sensitive or unusual goes straight to a person, and I build those routing rules with you rather than guessing at them.
Behind it sits the follow-up that most businesses never build. Every missed call triggers a text back within minutes. Every inquiry that does not convert enters a sequence that is useful rather than nagging. Consultations get confirmed and reminded so fewer of them quietly evaporate. When a lead does go cold, it goes cold in a system you can see rather than in someone's head.
The part I care about most is what happens at the boundary. Technology should absorb the volume your team physically cannot handle, then hand the relationship back to a human being at the right moment. A spa that automates the wrong half of its client journey feels worse to deal with, not better. That line is one of the first things I map on the audit.
What's included
- AI Receptionist
- Missed-Call Text-Back
- SMS & Email Follow-Up Sequences
- Landing Pages & Booking Funnels
- Consultation Confirmation & Reminders
- Inquiry Routing & Escalation Rules
- After-Hours Coverage
- Web Chat Capture
How it works
- 01
Map the inquiry path
Every way someone can reach you: phone, form, chat, direct message. We find where each one currently dies.
- 02
Build the coverage
AI receptionist, missed-call text-back and follow-up sequences, with clear rules for what gets routed to a person.
- 03
Watch it and tune it
I review real conversations, fix what reads badly, and adjust the escalation rules as your team uses it.
Common questions
Will this replace my front desk?
No. It handles the calls and messages your team cannot get to, particularly after hours and during busy service periods. Anything that needs a person is routed to a person.
Will clients know they are talking to an AI?
I build it to be straightforward rather than deceptive. It handles questions and captures details, and it hands off to your team when the conversation needs a human.
Does it work with my booking software?
It works alongside most spa and salon platforms. We confirm which one you use on the audit before anything is built.
Working together
What it costs
Every engagement begins with a free audit where I look at your client journey and tell you where the revenue is leaking, and whether Beatifiq is the right fix.
Starter
$997per month
+ $750 one-time onboarding
The foundation: get found, answer every inquiry, and start building visible trust.
- Content repurposing
- Inquiry follow-up (SMS and email)
- Automated review requests
- One location
Growth
$1,497per month
+ $1,000 one-time onboarding
Everything in Starter, plus the systems that recover the revenue already in your database.
- Everything in Starter
- AI receptionist
- Dormant-client reactivation campaigns
- Monthly reporting call
Premium
From $2,500per month, custom quote
For multi-location practices and high call volume, scoped to what you actually run.
- Multi-location
- High call and text volume
- Custom integrations
- Dedicated strategy sessions
Final pricing depends on phone and text volume, integrations, appointment volume, and customization. Most engagements start with a 90-day initial period.
Hotel, lodge or resort? See per-property pricing ↓Just need reviews? See Reputation Boost ↓
Hospitality
For hotels, lodges and resorts
Priced per property. Mix packages across a group, for example Guest Experience at your flagship hotels and Guest Response at the rest.
Guest Response
From $750per month, per property
+ $1,000 setup per property
Makes sure no enquiry is missed and every guest is asked for a review.
- AI assistant answers calls after 3–4 rings and after hours
- Transfers to your team, with the full conversation logged
- Missed-call text-back
- Instant replies to texts and web chat
- Direct booking links and airport transfer requests
- Follow-up for guests who don’t book
- Review request after every stay, with concerns routed to the manager
- Monthly report
Guest Experience
From $1,250per month, per property
+ $1,500 setup per property
Everything in Guest Response, plus guests feel known and keep coming back.
- Everything in Guest Response
- Guest preference profiles (dietary needs and allergies with consent)
- Pre-arrival preference form with every booking
- “Welcome back” messages confirming preferences
- Birthday messages
- Two promotional email campaigns a month, written and sent for you
- Guest list organized so each offer reaches the right guests
Multi-property groups, pilots and past-guest reactivation are quoted individually. Call, text and phone-number usage is billed at cost.
Reputation only
Reputation Boost
Automated review requests and reminders only.
$350per month
+ $500 setup
Final pricing depends on phone and text volume, integrations, appointment volume, and customization. Most engagements start with a 90-day initial period.
Book a Free 20-Minute AuditLet's find out where your growth is stuck.
A free 20-minute call. I look at your visibility, inquiry handling, follow-up, reviews and rebooking, then tell you honestly whether Beatifiq can help.